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Privacy Policy

Last updated June 2026

This policy explains what information we collect, how we use it, and the choices you have. We aim to be transparent and to handle your information in line with the Australian Privacy Principles.

1. Information we collect

Contact and business details you provide (name, email, phone, company, website, location).

Your assessment answers and the resulting scores and recommendations.

Files and business information you upload during onboarding.

Payment metadata (handled by Stripe; we do not store raw card details).

Usage and device data via analytics, where enabled.

2. How we use your information

To deliver the assessment, recommendations, quotes and services you request.

To create and manage your account, projects and subscriptions.

To communicate with you about your account, quotes and support.

To improve our services and for legitimate business operations.

3. Technology & AI

We may use trusted third-party tools, including AI, to summarise responses, draft content and explain recommendations, always with human oversight.

We select providers that do not train on your data by default, and any drafted output is reviewable before use.

4. Data ownership and sharing

Your business data remains yours. It is isolated to your organisation and never sold.

We share data only with service providers necessary to operate (e.g. payment, email, hosting) under appropriate agreements.

5. Your rights

You can access, correct, export or delete your data from your portal or by contacting us.

You can opt out of marketing communications at any time.

6. Security

We use industry-standard measures including encryption in transit, access controls and audit logging. See our Data & Privacy page for detail.

7. Contact

For privacy questions or requests, contact us via the contact page.

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